Articles - VoIP

Global Recession and Its Impact on the International VoIP Business


By Steve Heap

The opening up of the telecoms market in the past decade or so has seen the international voice market change significantly from its traditional structure of bilateral connections and agreements between PTTs. In those early days, each national operator...

Hosted VoIP for the SMB: Getting Ready to Cross Another Chasm


By Gary Kim

The single biggest mistake retail providers make when trying to sell hosted IP telephony to small and mid-sized businesses is that salespeople start with features, when they should start by reassuring buyers that “it is a reliable phone system,&rd...

VoIP and International Call Termination - Peering into the future


By Steve Heap

The previous article in this series outlined the issues and opportunities associated with terminating international calls to mobile operators and how portability was impacting that. This article shifts to a topic that is related in some ways – wha...

Is VoIP Dead?


By Scott Wharton

There has been a flurry of blog postings and industry chatter recently all around the question of “Is VoIP Dead?” Alex Saunders says, yes, it’s dead (http://saunderslog.com/2008/12/30/2008-the-year-that-voip-died/) with the cavea...

VoIP and International Call Termination


By Steve Heap

Welcome to the second in a series of articles about the issues and opportunities in the international call termination business for VoIP players. This second article focuses on some of the issues VoIP providers face when terminating to mobile operators...

The 411 on International VoIP


By Steve Heap

Welcome to the first in a series of articles focusing on the issues and opportunities in the international call termination business for VoIP providers. This introductory article outlines the challenges of international VoIP termination and the driving gr...

Transformational Event for VoX, Mobile VoIP?


By Gary Kim

Foolhardy as it might sound, some contestants in the communications business – generally the best-capitalized and largest – are going to emerge from any possible industry downturn stronger than they went in, while others are going to disappear...

Euro VoIP Grows at Blistering Pace


By Bob Titsch

After a slow initial start, European consumers have adopted IP-based voice service at a blistering pace, say researchers at TeleGeography Research. At year-end 2007, 25.3 million consumer voice-over-IP (VoIP) lines were in service in Europe, up from 15 mi...

Residential VoIP 2.0: The Next Boom


By Scott Wharton

Residential VoIP by independent service providers is dead, right? Or is it? It’s true the ground is littered with failed attempts by independent VoIP players (e.g., SunRocket, Net2Phone) or at least substantially diminished expectations (notably Von...

VoIP Works Best in a Bundle, Unless it Doesn't


By Bob Titsch

You might suppose that with a little bit of history now visible, most observers would conclude that VoIP works best in a bundle. There are some obvious data points. U.S. cable operators are piling on customers in the consumer space by bundling VoIP...